Privacy policy

At Unarthodox, we value the privacy of our customers’ information. Our Privacy Policy is created to inform you about what information we collect and how we use it. This Privacy Policy outlines the information that we collect and how we use that information. If you have any questions about our Privacy Policy, please contact us at info@unarthodox.com.

SPHERE OF THE POLICY

This policy outlines what we do with personal information we collect when you book and attend an in-house (“Facility”) or Virtual ( “Virtual”) event. “Personal information” refers to the name, email address, phone number, and mailing address (for virtual clients only). We do not gather any other personal information. Payment information, such as credit card numbers, is gained through our third-party credit card processing company (Square Inc.) and we do not gain access to credit card information. Please see their Privacy Policy HERE. Credit card information is only stored for space rental clients and it’s required for incidentals and or damages.

TYPES OF EVENTS

There are three types of events that we host – “Public Experiences”,“Private Events”, “Corporate Outings”. A Public Experience is a pre-scheduled event when a guest can buy tickets for an experience that is offered to the general public. Public Experience tickets can be purchased directly through our website or a third-party platform – Fever. Please see their Private Policy HERE.

A Private Experience, is a private event, such as a birthday party, or any private group gathering where it is closed to the general public and is only for those invited by an “Event Coordinator”. The Event Coordinator is the point of contact between all attendees and Unarthodox and is responsible for gathering the guest list and providing payment.

A Corporate Outing is a private corporate event, such as a team-building outing where it is closed to the general public and is only for those invited by an “Event Coordinator”. The Event Coordinator is the point of contact between all colleagues and Unarthodox and is responsible for gathering the guest list and providing payment.

WHAT INFORMATION DO WE COLLECT AND WHY?

Public Experiences:
Name – Your name is used for the purposes of registration and is required when attending any of our public experiences.
Email Address – An Email Address is collected for the purpose of sending a purchase confirmation, link to photos taken during the event, and for in-house promotional marketing such as our monthly newsletter.
Phone Number – A Phone Number Is collected for last-minute event changes that require immediate contact or in the event that an email address is invalid. It is NOT used for any marketing or promotional purposes.

Private Facility Experiences (In-House)

Name – Only the name of the coordinator is collected for the purposes of event coordinating and having one point of contact. Individual guests’ names are not collected unless in the event of a specific celebration such as a birthday where the birthday person’s name is projected on the walls.
Email Address - An Email Address is collected as the main source of communication between Unarthodox and the Event Coordinator. It is also used for sending post-event photos and video links of the event. It is also used for in-house promotional marketing such as our monthly newsletter.
Phone Number – A Phone Number from the coordinator is collected as a secondary form of communication or in the event that immediate contact is required. It is NOT used for any marketing or promotional purposes.

Private Parties (Virtual)

Name – The name of the coordinator is collected for the purposes of event coordinating and having one point of contact. Individual guests’ names are also collected for the purpose of sending Zoom invites.
Email Address - All guests’ emails are requested for the purpose of sending out Zoom invites, event reminder emails, and post-event video link emails. A dedicated Email Address is collected as the main source of communication between Unarthodox and the Event Coordinator. All emails are also used for in-house promotional marketing such as our monthly newsletter.
Mailing Address - For experiences that require shipping of supplies, guests’ mailing addresses are requested. Mailing addresses will ONLY be stored for the purposes of tracking shipping. Mailing addresses are only outlined in the invoice provided to the event coordinator and are stored in the event account profile. We do NOT share this information with any third-party entity.
Phone Number – A Phone Number from the coordinator is collected as a secondary form of communication or in the event that immediate contact is required. It is NOT used for any marketing or promotional purposes.
Zoom Recording – We record all Zoom virtual events for the purposes of creating a complimentary video of the event highlights which is then provided to the client. It can also be used for the purpose of Unarthodox marketing materials. It will NOT be shared with any third-party entities. You can choose to not have the event recorded.

Corporate Facility Outings (In-House)
Name – Only the name of the coordinator is collected for the purposes of event coordinating and having one point of contact. A company name is also requested for the purposes of projecting the logo on the wall during the event and customized temporary door signage.
Email Address - An Email Address is collected as the main source of communication between Unarthodox and the Event Coordinator. It is used for sending post-event photos and video links of the event. It is also used for in-house promotional marketing such as our monthly newsletter.
Phone Number – A Phone Number from the coordinator is collected as a secondary form of communication or in the event that immediate contact is required. It is NOT used for any marketing or promotional purposes.

Corporate Outings (Virtual)
Name – The name of the coordinator is collected for the purposes of event coordinating and having one point of contact. Individual guests’ names are also collected for the purpose of sending Zoom invites.

Email Address - All guests’ emails are requested for the purpose of sending out Zoom invites, event reminder emails, and post-event video link emails. A dedicated Email Address is collected as the main source of communication between Unarthodox and the Event Coordinator. All emails are also used for in-house promotional marketing such as our monthly newsletter.

Mailing Address - For experiences that require shipping of supplies, guests’ mailing addresses are requested. Mailing addresses will ONLY be stored for the purposes of tracking shipping. Mailing addresses are only outlined in the invoice provided to the event coordinator and are stored in the event account profile. We do NOT share this information with any third-party entity.

Phone Number – A Phone Number from the coordinator is collected as a secondary form of communication or in the event that immediate contact is required. It is NOT used for any marketing or promotional purposes.

Zoom Recording – We record all Zoom virtual events for the purposes of creating a complimentary video of the event highlights which is then provided to the client. It can also be used for the purpose of Unarthodox marketing materials. It will NOT be shared with any third-party entities. You can choose to not have the event recorded.

Photo and Video

Unarthodox holds the right to take photos and videos during public and private experiences for the purpose of providing clients with an editing complimentary video and photos of the experience. The short video created for each experience is not posted publicly. The Organizer will receive a private YouTube link to the video and only those with this link will be able to view it. The photos, including any photographs or video recordings made by Unarthodox during the Event, may be used by Unarthodox and the Organizer for their marketing which may include posting the photos along with a caption/summary of the Event on social media, internal or external websites, marketing materials and/or presentations. The taking of photo and videos by guests are allowed, however, the filming of the entire event is strictly prohibited. Unarthodox has no control over clients sharing photos or videos on their personal social media channels. Private Party or Corporate Outing Organizer can choose to opt-out of any photo taking or video recording by Unarthodox by simply requesting it with your account manager. For Public Experiences, direct photos can be declined but we cannot guarantee that you may not appear in the background. You must notify the host prior to the start of the experience.

Changes to the Policy

This Policy may change from time to time. The changes will only apply to the personal information we collect after we have posted the revised Policy.

It is your responsibility to check this Site for updates as you will be bound by them if you choose to visit our facility or virtual platform.

Contact Us

If you have questions about this Privacy Policy, please contact:

Unarthodox
547 West 27th St. Suite 300
New York, NY 10001

646-964-4733

info@unarthodox.com